Auditdata | SWAP

Request SWAP Calibration service

Please fill out the form below to submit a request for SWAP transducer calibration. The pricing is EUR 100 per swapped transducer for the EU and USD 125 per swapped transducer for the US. You will be provided with the estimated ship date shortly after submitting the form. See also the general conditions for SWAP at the end of this form.

First name *

Last name *

Company email *

Phone *

Invoice Address

Company name *

Invoice address *

Invoice - City *

Invoice Zip code *

Invoice - Country *

Purchase Order number

Shipping Address

Use the same address and contacts as for invoice

Company name *

Shipping address *

Zip code *

City *

Country *

Shipping Contact

Shipping contact first name

Shipping contact last name

Company e-mail *

Shipping Contact Phone *

Shipping method *

Use Auditdata shipping
Use own shipping account

Courier name *

Shipping account number *

Select type and quantity of the transducers that need calibration.

Select type and quantity (remember to click "add") *

Agree *

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Terms and conditions for SWAP transducer returns
SWAP Service Level Agreement and Shipping Terms. Late returns. Auditdata reserves the right to invoice the Client the total price for the transducers if the Client does not return the old “out-of-calibration” transducers within 30 business day of receiving the SWAP replacement or SWAP invoice. The Client can contact Auditdata for extended return time if needed. Auditdata can also help collect return shipments. Defect returns Auditdata reserves the right to invoice the Client the total price for the transducer if what is returned by the Client is broken, defect and/or cannot be repaired. This is only if the defect transducer is outside the warranty period. If repair is possible, Auditdata will cover the cost of the repair and any spare parts needed. Examples of repairs covered by Auditdata are cables, headbands, foam parts, and ear hooks.

All transducers available for the SWAP service

Part No.	Type	Repairs covered by Auditdata
90,3008	B71 Bone Conductor	Headband, Headband foam, Foils, Cable
90,3017	TDH39 Headphone	Headband, Headband foam, Foils, Cable, Rubber earcups
90,3012	DD45 Headphone	Headband, Headband foam, Foils, Cable, Rubber earcups
90,3004	REM Probe	No repair available, must be replaced with new
90,3031	REM Probe Flex	No repair available, must be replaced with new
90,3003	Primus Insert Earphone	No repair available, must be replaced with new
90,3014	E-A-RTONE 3A Insert Earphone	None - repair price based on quotation
90,3042	ER-3C Insert Earphone	None - repair price based on quotation
90,3007	HDA200 Headphone	None - repair price based on quotation
90,3006	HDA280 Headphone	None - repair price based on quotation
90,3024	HDA300 Headphone	None - repair price based on quotation
90,3037	DD450 Headphone	None - repair price based on quotation
90,3036	DD65 (rev1) Headphone	None - repair price based on quotation
90,3038	DD65 (rev2) Headphone	None - repair price based on quotation
91.0721	Free Field Calibration Microphone (FFCM)	None - repair price based on quotation

Part No.	Type	Repair options
91,0404	Reference Microphone (ID=80)	No repair available, must be replaced with new
91,0403	Coupler Microphone (ID=81)	No repair available, must be replaced with new
91,0711	Bended Coupler Microphone (ID=82)	No repair available, must be replaced with new
91,0417	Reference Microphone, 15cm (ID=90)	No repair available, must be replaced with new
91.0420	Coupler Microphone, 25cm (ID=91)	No repair available, must be replaced with new

NOTE: “ID” indicates the first two digits in the serial number of the microphone

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Request SWAP Calibration service

All transducers available for the SWAP service

For Fitting unit

For HIT unit