Patient recalls refer to the process of reminding patients to schedule follow-up appointments or visit an audiologist for routine check-ups, treatments, or screenings. This feature is used by clinics to ensure customers receive ongoing care and attention, maintain their health and wellness, and avoid lapses in treatment or care. Patient recalls can be sent via email, SMS, phone call, or other communication methods, and can be automated based on specific time intervals, appointments, or conditions. The patient recall feature helps improve patient engagement and satisfaction, increase appointment attendance, and promote better hearing health outcomes.