Keep patients informed with automated SMS and email reminders for appointments, recalls, and follow-ups. Reduce missed visits, improve engagement, and free up staff time with smarter communication.
Notifications and Engagement Features
Popular SMS & Email Notifications
Automated reminders for appointments, recalls, and follow-ups that reduce no-shows and keep patients engaged.
Notification Templates
Save time with reusable templates for reminders, recalls, and follow-ups. Keep communication consistent across clinics with just a few clicks.
Notification Dashboard
View and manage all patient notifications in one place with a simple, user-friendly dashboard. Stay organized and never miss a message.
New Communication Log
Track every call, SMS, email, and letter in one place on the patient screen. Keep handoffs smooth, follow-ups consistent, and communication clear.
Task Mangement
Assign, organize, and prioritize tasks in one central hub to keep your team efficient, aligned, and focused on patient care.
Automate Recalls
Boost retention by setting up automated recalls and follow-up reminders. Encourage patients to continue their care without extra effort from staff.
Consent Interface
Simplify consent management with secure digital forms. Track, store, and access patient consents easily while staying compliant.
SMS & Email Notifications
Reach Patients on Time with SMS & Email Reminders
Keep your schedule full and patients on track with automated SMS & email reminders. Send appointment updates, recalls, and follow-ups directly to your patients’ phones, reducing no-shows and supporting ongoing care.
SMS reminders are powered by Twilio, ensuring secure and reliable delivery.
Notification Templates
Consistent, Personalized Notifications Every Time
Use customizable templates to send personalized messages, and apply flexible rules to ensure every notification is relevant. This saves time, reduces no-shows, and keeps your practice running smoothly, so your team can focus on patient care.
Communication Log
Keep Every Patient Conversation in One Place
Bring all calls, SMS, emails, and letters into a single view on the patient screen. With searchable records, role-based permissions, and configurable outcomes, your team can hand off tasks smoothly, follow up reliably, and keep communication clear at every step of care.
Whitstable Hearing
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Notification Dashboard
Centralized Control for Patient Reminders and Recalls
The notification dashboard gives your team one place to create and manage patient communication. Build custom templates, set rules for reminders and recalls, and oversee both email and SMS messages with ease.
Task Management
Streamline Task Management for Your Entire Team
Keep your clinic organized with a single place to create, assign, and track tasks. From personal reminders to team-wide priorities, the task management dashboard helps staff stay aligned and accountable. Add due dates, set priority levels, and monitor progress at a glance.
Automate Recalls
Boost Retention with Automated Patient Recalls
Keep patients engaged in their ongoing care with automated recall reminders. Whether by email, SMS, or phone call, recalls can be scheduled around time intervals, appointments, or specific conditions—ensuring patients return for check-ups, treatments, and screenings. This not only improves attendance and satisfaction but also supports better hearing health outcomes.
Free Your Staff from Manual Reminders
See how smarter communication helps both patients and your practice.
Frequently Asked Questions
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Patient engagement software is a tool that helps clinics engage with their patients and reduce missed appointments.
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Patient engagement software can help clinics increase patient engagement and reduce missed appointments, leading to improved patient outcomes and higher patient satisfaction.
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Yes, our solution offer customizable templates for patient communications, such as appointment reminders and follow-up messages.
Get more with Auditdata Manage
Our software for hearing care professionals simplifies practice management, empowering hearing care professionals as they care for others.
Patient Management
Streamline administrative tasks to focus on providing the best care possible to your patients.
New AI-Powered Notes
Automate note-taking with AI so you spend less time typing and more time with patients.
Guided Activity Workflows
Simplify and standardize tasks with step-by-step workflows, ensuring consistent, high-quality care every time.
Billing & Payments
Make invoicing and insurance claims faster and easier with automated billing tools.
Insurance & Reimbursements
Follow country-specific insurance rules for the United States, United Kingdom, and Australia—covering claim formats (CMS-1500, NHS, HSP).
Security & Compliance
We have partnered with Microsoft to give you the most secure and accessible cloud service in the world.
Integrations
Connect your favorite tools and systems to create a smoother workflow, reduce manual tasks, and keep everything in sync.