The aftercare workflow includes a variety of tasks depending on the patient's needs. The process begins by confirming patient details and obtaining clinical consent. The healthcare professional may then administer a Rehab Aide Memoire or ask the patient to complete a GHABP, GHADP, or COSI Part 2 questionnaire if required. They may also ask for a Lifestyle History or Medical History questionnaire if necessary.
The healthcare professional completes the Referable Condition and Otoscopy questionnaires to check the patient's hearing health. If necessary, they may administer a Pre-Audiometry questionnaire or Hearing Check via Noah Bridge. After the test, the healthcare professional completes the Post-Audiometry questionnaire and categorizes the patient's hearing loss.
If needed, the healthcare professional may re-fit hearing aids with REMs using Noah Bridge or complete a Fitting Aide Memoire. They then update the patient's Individual Management Plan and refer them to a GP if necessary.
Finally, the healthcare professional books the next appointment if needed and adds an invoice if required before completing the appointment.