Aftercare Insights

More than 50% of all hearing aids are returned by customers due to poor fit or comfort.

Empowering hearing care professionals to provide exceptional aftercare services, Auditdata guides patients toward successful hearing aid adoption with a structured follow-up protocol. Follow-ups, birthday reminders, and easy integration with marketing tools transform tedious tasks into a smooth routine. 

How to Successfully Follow Up with Patients Through Recall Programs

In a healthcare landscape where patient loyalty can't be taken for granted, your follow-up process is the linchpin for retention and practice growth. Master the follow-up strategies that go beyond mere reminders—turning patient interactions into opportunities for lifelong care and continuous business growth.

Featured Posts

8 Steps to a Successful Friends and Family Referral Program

Guides, Aftercare

What Do Your Hearing Aid Users Need?

Blog, Aftercare

Improving Satisfaction Rates for Hearing Aid Users

Blog, Aftercare

3 Steps to Expanding your Friends & Family Referral Program to maximize success

Blog, Aftercare

Follow Up & Hearing Aid Adaption

5 Steps to Activate Your Existing Client Database

While targeting new clients and opening new clinics is a reliable way to grow your business, you should never forget the clients you have already fitted. This guide outlines 5 steps to activate your existing client database.

Aftercare

3 Steps to Expanding your Friends & Family Referral Program to maximize success

Learn how to broaden your existing program and expand your reach with direct marketing communication targeting your most loyal clients. By activating your client database and digitalizing the program, expanding your reach will give you even more new customers.

Aftercare

Customer vs. Patient – Does it Matter What You Call the People You Serve?

Should hearing clinics refer to the individuals they serve as patients or customers? Do these words matter? Could specific terminology make people feel better (or worse) about needing hearing aids? This blog explores the connotations associated with these terms.

Pre-Clinic, In-Clinic, Aftercare

How To Increase Lifetime Value of a Hearing Aid Customer

Onboarding new customers is expensive and takes significant effort. Competition is fierce. When you get a customer to choose you, make the most out of it and ensure that this customer stays with you thus increasing their lifetime value. This blog is relevant for hearing care providers, who want to increase the customer lifetime value of each customer.

Aftercare

Explore our Other Insights for The Hearing Care Journey Stages

Pre-Clinic

Find our ebooks and guides on relevant topics for the pre-clinic stage of the hearing care industry.

Explore Pre-Clinic Insights

In-Clinic

Discover how we help clinics improve testing, fitting and the overall patient experience.

Explore In-Clinic Insights

All Insights

Explore all our insights gathered in one spot, including all the stages of the hearing care journey. 

Explore Insights

Subscribe to Our Newsletter

If you are interested in getting tips, updates on products and software releases, market trends, company announcements, invitations for events and webinars via email, sign up for Auditdata Newsletters here.

Explore Everything: All Our Aftercare Insights Gathered in One Spot!

Dive deep into comprehensive knowledge, curated for your convenience. Scroll and click load more to see all.